Digital Goods Refund Policy

We prioritize the quality of our products, and your satisfaction is our top priority. However, given that our products are digital goods delivered via Internet download, we typically do not provide refunds.

Although, we are happy to honor your request for a refund under the following conditions:

Product Not Delivered: If you encounter a situation where you do not receive the delivery email from us due to mail issues, Twin Hollows LLCmay request proof of your report to the mail service regarding the missing item.

Issue With Product Download: If you encounter difficulties when downloading the product, Twin Hollows LLC recommends contacting your browser provider’s support team. Twin Hollows LLC ensures compatibility with all major browsers, and issues of this nature typically come from the browser, firewall, or network settings.

Product Not as Described: Refund requests based on this reason are evaluated on a case-by-case basis and are subject to our approval. To avoid such claims, we encourage all customers to review our free samples, such as video overviews, demo links, product samples, and screenshots, for each product type before making a purchase.

Software Defects: Despite rigorous testing before release, unforeseen errors may occasionally occur. If you encounter an issue of this kind, please submit it to our Support Team for their assessment of your refund request.

Refund requests must be submitted within 7 days of your initial purchase.

We value your trust and strive to ensure your contentment with our products. If you have any questions or concerns, please do not hesitate to contact our support team at

Email: team@twinhollowspublishing.com

Last Updated: February 4, 2024

Digital Goods Refund Policy generated by WPLegalPages
Shopping Cart
A note to our visitors

This website has updated its privacy policy in compliance with changes to European Union data protection law, for all members globally. We’ve also updated our Privacy Policy to give you more information about your rights and responsibilities with respect to your privacy and personal information. Please read this to review the updates about which cookies we use and what information we collect on our site. By continuing to use this site, you are agreeing to our updated privacy policy.

Cookie Policy

Scroll to Top